Shipping policy

Shipping Policy

Effective Date: July 2026

Thank you for shopping with CEO Rich Box | Digital Disruptors University. We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy before placing your order.

Order Processing

Orders are typically processed within 2 to 5 business days after payment has been successfully received. During periods of high order volume, product launches, holidays, or promotional events, processing times may be extended. Business days are Monday through Friday and do not include weekends or federal holidays.

Once your order has been processed, you will receive a shipping confirmation email with tracking information, when available.

Shipping Methods

We ship through trusted shipping carriers, including USPS, UPS, and other carriers as needed. Shipping options and costs are calculated during checkout based on your location and selected shipping method.

Shipping Time

Estimated shipping times begin after your order has been processed.

While we work hard to ensure timely delivery, shipping estimates are not guaranteed. Delivery times may vary due to weather, holidays, carrier delays, customs processing, or other circumstances beyond our control.

Order Cancellation Time

Customers may request to cancel an order within 2 hours of placing it by contacting us at info@digitaldisruptorsuniversity.com or texting (804) 821-1189.

Cancellation requests are not guaranteed. Once an order has entered processing, a shipping label has been created, a custom product has entered production, or a digital product has been delivered, the order cannot be canceled.

CEO Rich Box | Digital Disruptors University reserves the right to approve or deny any cancellation request at its sole discretion.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect shipping address is provided, we cannot guarantee that changes can be made once an order has been processed or shipped. Additional shipping charges may apply if a package is returned to us due to an incorrect or incomplete address.

Lost, Stolen, or Delayed Packages

Once your package has been transferred to the shipping carrier, the carrier becomes responsible for delivery.

CEO Rich Box | Digital Disruptors University is not responsible for packages that are lost, stolen, delayed, or marked as delivered by the shipping carrier.

If you experience a delivery issue, please contact the shipping carrier first using your tracking number. If additional assistance is needed, you may also contact us and we will do our best to assist you.

Damaged Shipments

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.

Please include:

Your order number
Photos of the damaged product
Photos of the shipping box and packaging
A brief description of the issue

After reviewing your claim, we will determine whether a replacement or other resolution is appropriate.

International Shipping

International shipping may become available in the future. Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

Digital Products

Digital products, templates, guides, downloads, and online training are delivered electronically and are not subject to shipping. Delivery instructions will be provided after your purchase.