Refund policy

Refund Policy

Effective Date: July 2026

At CEO Rich Box | Digital Disruptors University, we are committed to providing high-quality products and excellent customer service. Please read our Refund Policy carefully before placing your order.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges for any products purchased through our website.

By completing your purchase, you acknowledge and agree to this Refund Policy.

Please review your order carefully before submitting your purchase.

Damaged, Defective, or Incorrect Items

We carefully inspect every order before it leaves our facility. If your order arrives damaged, defective, or you receive the wrong item, please contact us within 3 days of delivery.

To report an issue, email us at:

info@digitaldisruptorsuniversity.com

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item(s)
  • Photos of the shipping box and packaging (if applicable)

Once we review your claim, we will determine the appropriate resolution. If your claim is approved, we will replace the damaged, defective, or incorrect item at no additional cost.

We reserve the right to deny replacement requests that are submitted after the 3-day reporting period or that do not include sufficient documentation.

Returns

We do not accept returns on any products.

Please do not ship products back to us unless you have been instructed to do so by our support team.

Unauthorized returns will not be accepted.

Non-Refundable Items

The following items are non-refundable and non-returnable, including but not limited to:

  • Composition notebook bundles
  • Business Starter Bundles
  • Craft supplies
  • Supply kits
  • Printed products
  • Customized or personalized items
  • Digital products
  • Canva templates
  • QR Code Instruction Cards
  • Downloadable files
  • Sale and clearance items
  • Gift cards

Order Changes & Cancellations

Orders begin processing shortly after they are placed.

Because of this, we cannot guarantee order changes, modifications, or cancellations once your order has been submitted.

Please verify all shipping information before completing your purchase.

Shipping

Shipping costs are non-refundable.

Once your order has been shipped, delivery times are the responsibility of the shipping carrier.

CEO Rich Box | Digital Disruptors University is not responsible for delays caused by:

  • USPS, UPS, FedEx, or other shipping carriers
  • Weather conditions
  • Natural disasters
  • Holidays
  • Incorrect shipping information provided by the customer
  • Other circumstances beyond our control

If your package is marked as delivered but cannot be located, please contact the shipping carrier first. We will gladly assist you by providing any available shipping information.

Refused or Undeliverable Packages

If a package is returned to us because of an incorrect address, refusal of delivery, or failure to claim the package, additional shipping charges may apply before the order can be reshipped.

Chargebacks

If you have a question or concern about your order, we encourage you to contact us before filing a chargeback with your financial institution.

Filing a fraudulent chargeback for a valid order may result in the loss of future purchasing privileges and additional action as permitted by law.

Contact Us

If you have any questions about your order or this Refund Policy, please contact CEO Rich Box | Digital Disruptors University.

Email: info@digitaldisruptorsuniversity.com

Text: (804) 821-1189

Our team strives to respond to all email and text inquiries as quickly as possible during normal business hours.